I frequent this Chilli's on a weekly basis. Always a quality customer service experience. Food always good. Bartenders and servers are friendly and attentive.
(5)
Alex R.
Nice place, good service. I had the turkey club with fries it was ok. I also had a enchilada soup it was so good. I had also a chipotle sauce. Delicious. Overall this was a nice place to come and enjoy with your friends and family. So if your in Lake Wales drop by here.
(3)
Raymond F.
Had a good visit today. Food was hot and good and service attentive. Should probably ask for more wraps for fajitas since they only include 3. Server was new but did a good job.
(4)
Sheila C.
Just are at Chilis in Lake Wales. Our waitress was Amber. She was awesome. Went over and beyond to make sure we were happy. Such a refreshing experience. She truly enjoys her job. Thanks for a great experience Amber. Btw the food was really good too!
(5)
Jason C.
Twice in the past month we received poor service and bad food. We went as a party of 5, had to wait over an hour for our food and when they brought it out, they didn't bring the kids meal. They said they had to remake it and our poor kid had to watch us eat for 20 min until they brought his out. Yesterday we stopped in for a short lunch. Only apps ordered. Their loaded nachos...absolutely disgusting. Soggy, undercooked meat and the cheese tasted like rubber with road kill on it. The loaded baked potato was burned and the server was horrible bringing our drinks. When we told her we did not like the nachos she just said "so you want your check?" And walked away. No manager came over, nothing. Not going back to this location.
(1)
Nubia C.
Food and drink was average. This chilis is dirty. Dirty plates everywhere. I mean everywhere. They really need more staff.
(2)
Steven B.
I'm a Happy Camper if I can get a solid three star experience from a national chain and that's exactly what happened here! So I had things to do and places to go and I wanted a quick meal and adult libation. I blew in here a lunchtime on a Friday and the ATMOSPHERE was exactly as expected and that's a good thing. It looked like every other Chili's. I noted that everything appeared to be spotless. My bartender was over-the-top friendly and quick with my first House Marg. I was pleased to note that even though it was the house version it was not premade. She tried too hard to get me to sign up for their email program but backed off when I growled just a little! Even with that slight slip my CUSTOMER SERVICE was solid. My burger arrived quickly and first impressions were excellent. This was one beautifully plated burger. You could tell that the cook took some care when they built the plate. Fortunately for me, second impressions were also just fine. My $9 burger was cooked to my specification and juicy and the fries were hot and crispy. You couldn't ask for much more from a chain burger so my FOOD was above average for sure. I was easily in and out in well less than an hour. If I was cruising down Route 27 again and looking for lunch I would make a point to stop here again!
(3)
Brent S.
The staff acted as though we were doing them a favor to be in there establishment. It took 15 minutes for anyone to acknowledge us at our table. Should have gotten up and left like the two other tables in our area did. And yes, they had enough wait staff. Everyone seemed to be more interested with talking about their boy or girlfriend rather than doing their job! Including the tall and loud manager!
(1)
Kristine O.
Busy Saturday night... Manager seated us and made sure floor was cleaned before he left us at table. Service was very attentive and food was hot. Drinks came quickly from bar.
(5)
Bill B.
I use to like eating here but it gets worse over time Ribs were dry and tough Potato wedges were terrible They don't have haystack onion rings And the Panko onion rings were not very good Not going Barack
(1)
Jack G.
Great restaurant, went in around 9. Had drinks right away, and food was ordered and served in about 12 minutes! Staff was on point! Ordered the salmon and it was amazing! Management walking around double checking everything was good, happy to see such leadership!
(4)
Teneha B.
Staff are personable, knowledgeable, witty and very friendly. Because this restaurant is one of few in the area, the staff seem to have personal relationship that transcend "basic restaurant courtesy". Apparently you can call ahead and request/reserve seating. I've never heard of something of this sort in other Chili's Restaurant. But as I said, it's probably due to the the fact that this Chili's is in a small town. "Other than that", it's your Basic Chili's Restaurant. ENJOY!!!!!
(4)
Santos M.
It was amazing me and my wife went there and the food was perfect (be sides there being to much sauce on my burger) when we got there we where seated right a way , the drinks came just as fast as we where seated, we had the two for twenty it took longer than expected for the apatizer( the Texas cheese frise )(but the place was full of people so they did it in good time for that) but me and why wife had time to catch up witch was good and with the apatizer came out it was nice and hot. It then took 9-11 minutes for the main course to come( we both had the bacon Burger and it was huge) the burger had two down sides 1. My wife couldn't fit it in here mouth ( it was very big) 2. Mine came with way too much sauce. But over all we had a great time the staff was amazing, it was clean (but not the bathroom the where dirty) but everything you could see when eating was nice, so in conclusion I would give this a 4-5 rating why not five? The bathroom had hair in the stall. And my burger was dripping with sauce( some might like it I didn't) that together took down a half star each. I hope you like my review. Have a great day!
(4)
Judd K.
Typical Chili's chain restaurant, with the unpleasant addition of a swarm of Phorid flies (a.k.a. "filth flies"). Appetizing!
(2)
Claudia M.
Love the sunrise Margarita! staff are very attentive and the food is great.
(4)
Jesi E.
I will forever love Chilis! This location is never busy and the staff is super friendly. Best resturant in the area!!
(4)
Joe B.
Not many national resturant choices in Lake Wales. Local owned choices tend to be laking in professional training and service. Chili's serves good consistant food and the service is best around this town.
Sorry, Store hours have not been updated. If you are the owner of this restaurants. Please update the store hours.
Specialities
Takes Reservations : No Delivery : No Take-out : Yes Accepts Credit Cards : Yes Bike Parking : Yes Good for Kids : Yes Good for Groups : Yes Attire : Casual Noise Level : Average Alcohol : Full Bar Outdoor Seating : No Wi-Fi : Free Has TV : Yes Waiter Service : Yes Caters : No
Brian D.
I frequent this Chilli's on a weekly basis. Always a quality customer service experience. Food always good. Bartenders and servers are friendly and attentive.
(5)Alex R.
Nice place, good service. I had the turkey club with fries it was ok. I also had a enchilada soup it was so good. I had also a chipotle sauce. Delicious. Overall this was a nice place to come and enjoy with your friends and family. So if your in Lake Wales drop by here.
(3)Raymond F.
Had a good visit today. Food was hot and good and service attentive. Should probably ask for more wraps for fajitas since they only include 3. Server was new but did a good job.
(4)Sheila C.
Just are at Chilis in Lake Wales. Our waitress was Amber. She was awesome. Went over and beyond to make sure we were happy. Such a refreshing experience. She truly enjoys her job. Thanks for a great experience Amber. Btw the food was really good too!
(5)Jason C.
Twice in the past month we received poor service and bad food. We went as a party of 5, had to wait over an hour for our food and when they brought it out, they didn't bring the kids meal. They said they had to remake it and our poor kid had to watch us eat for 20 min until they brought his out. Yesterday we stopped in for a short lunch. Only apps ordered. Their loaded nachos...absolutely disgusting. Soggy, undercooked meat and the cheese tasted like rubber with road kill on it. The loaded baked potato was burned and the server was horrible bringing our drinks. When we told her we did not like the nachos she just said "so you want your check?" And walked away. No manager came over, nothing. Not going back to this location.
(1)Nubia C.
Food and drink was average. This chilis is dirty. Dirty plates everywhere. I mean everywhere. They really need more staff.
(2)Steven B.
I'm a Happy Camper if I can get a solid three star experience from a national chain and that's exactly what happened here! So I had things to do and places to go and I wanted a quick meal and adult libation. I blew in here a lunchtime on a Friday and the ATMOSPHERE was exactly as expected and that's a good thing. It looked like every other Chili's. I noted that everything appeared to be spotless. My bartender was over-the-top friendly and quick with my first House Marg. I was pleased to note that even though it was the house version it was not premade. She tried too hard to get me to sign up for their email program but backed off when I growled just a little! Even with that slight slip my CUSTOMER SERVICE was solid. My burger arrived quickly and first impressions were excellent. This was one beautifully plated burger. You could tell that the cook took some care when they built the plate. Fortunately for me, second impressions were also just fine. My $9 burger was cooked to my specification and juicy and the fries were hot and crispy. You couldn't ask for much more from a chain burger so my FOOD was above average for sure. I was easily in and out in well less than an hour. If I was cruising down Route 27 again and looking for lunch I would make a point to stop here again!
(3)Brent S.
The staff acted as though we were doing them a favor to be in there establishment. It took 15 minutes for anyone to acknowledge us at our table. Should have gotten up and left like the two other tables in our area did. And yes, they had enough wait staff. Everyone seemed to be more interested with talking about their boy or girlfriend rather than doing their job! Including the tall and loud manager!
(1)Kristine O.
Busy Saturday night... Manager seated us and made sure floor was cleaned before he left us at table. Service was very attentive and food was hot. Drinks came quickly from bar.
(5)Bill B.
I use to like eating here but it gets worse over time Ribs were dry and tough Potato wedges were terrible They don't have haystack onion rings And the Panko onion rings were not very good Not going Barack
(1)Jack G.
Great restaurant, went in around 9. Had drinks right away, and food was ordered and served in about 12 minutes! Staff was on point! Ordered the salmon and it was amazing! Management walking around double checking everything was good, happy to see such leadership!
(4)Teneha B.
Staff are personable, knowledgeable, witty and very friendly. Because this restaurant is one of few in the area, the staff seem to have personal relationship that transcend "basic restaurant courtesy". Apparently you can call ahead and request/reserve seating. I've never heard of something of this sort in other Chili's Restaurant. But as I said, it's probably due to the the fact that this Chili's is in a small town. "Other than that", it's your Basic Chili's Restaurant. ENJOY!!!!!
(4)Santos M.
It was amazing me and my wife went there and the food was perfect (be sides there being to much sauce on my burger) when we got there we where seated right a way , the drinks came just as fast as we where seated, we had the two for twenty it took longer than expected for the apatizer( the Texas cheese frise )(but the place was full of people so they did it in good time for that) but me and why wife had time to catch up witch was good and with the apatizer came out it was nice and hot. It then took 9-11 minutes for the main course to come( we both had the bacon Burger and it was huge) the burger had two down sides 1. My wife couldn't fit it in here mouth ( it was very big) 2. Mine came with way too much sauce. But over all we had a great time the staff was amazing, it was clean (but not the bathroom the where dirty) but everything you could see when eating was nice, so in conclusion I would give this a 4-5 rating why not five? The bathroom had hair in the stall. And my burger was dripping with sauce( some might like it I didn't) that together took down a half star each. I hope you like my review. Have a great day!
(4)Judd K.
Typical Chili's chain restaurant, with the unpleasant addition of a swarm of Phorid flies (a.k.a. "filth flies"). Appetizing!
(2)Claudia M.
Love the sunrise Margarita! staff are very attentive and the food is great.
(4)Jesi E.
I will forever love Chilis! This location is never busy and the staff is super friendly. Best resturant in the area!!
(4)Joe B.
Not many national resturant choices in Lake Wales. Local owned choices tend to be laking in professional training and service. Chili's serves good consistant food and the service is best around this town.
(4)